We offer returns or exchanges within 14 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

 

Please note the following requirements to our return and exchange policy:

• Returned items must have tags still on and be returned in original packaging
• Returned items must have no visible signs of wear or use
• Customer is responsible for return shipping fees
• Refund, replacement product, or store credit will be initiated upon receipt and inspection of the product
• Rockdale Rug is not responsible for any lost or damaged products on return

 

To initiate a return or exchange, please email us at RockdaleRug@gmail.com or call (508) 234-2882.

Free standard shipping is provided. Expected delivery is 14 days from shipment, however due to the current pandemic, deliveries may arrive within 21 days. Return shipping is not provided.